Below is some information on how we conduct our online business here at Mind Motivations. If you have any queries about anything, for example what CD to buy, delivery information, payment options etc. - we are here to happily answer your questions via phone or email here.
PayPal Payments
Mind Motivations exclusively uses Paypal for all payment transactions on this website. This is because PayPal is very safe, secure and easy to use.
If you do not have a PayPal account, you can still use your credit card through PayPal's secure processing service without havin to sign up for an account.
Other Payment Options
Phone orders - We are happy to take your order over the phone using our secure credit card processor in our Brisbane, Australia head office. Simply call us on 1300 658 064 (toll free) if you live in Australia or +61 7 3358 4989 if you are overseas. Alternatively, contact us, leave your phone number and the best time to call you back including your timezone, and we will call you.
Money Orders & Cheques - If you live in Australia you can pay for your order via money order or cheque. Just send a money order or cheque made out to "Resonanz Recordings Int.", along with a letter containing the product/s you wish to order and your name and return address to our Brisbane head office:
Resonanz Recordings Int.
PO Box 1678
New Farm, Queensland 4005
Australia
For convenience, Australian residents can download and print our Money Order/Cheque order Form here
Unfortunately we do not accept international money orders or cheques due to the high bank fees involved on our end.
Direct Deposit - We accept both national and international transfers into our Australian bank account. If you wish to pay for your order via direct deposit simply contact us and we will give you detailed instructions on how to do this.
If you have any issues with placing your order, simply contact us and we will get back to you within 24 hours.
Shipping
All orders of less then 3 items attract a postal charge of US$8.00.
Delivery is free for all orders of 3 CDs or more.
All CDs & other physical products purchased from Mind Motivations are shipped from our Brisbane Head Office in Australia via Australia Post. We pack and send all orders within 48 hours of recieving payment, usually it is the same day except on weekends.
All orders are sent in generic and private packaging for the sake of your own personal privacy.
All CDs are securely packed and with a printed sales receipt of your order.
Delivery Times
Within Australia (East Coast): 1 to 3 days
Within Australia (West Coast): 3-5 days
International (inc. US & UK): 10-14 days
If you experience any delivery troubles simply contact us and we will sort it out for you immediately.
Happy shopping and remember that we are happy to assist you with anything you require.
